73-87chevytrucks.com
General Site Info => General Discussion => Topic started by: Blazin on May 24, 2011, 10:03:45 pm
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Got to work today. there is a 93 long bed 2 wheel peel Ford Ranger sitting in the lot. Fuel pumps junk, owner, and his dub 16 year old son was going to change it but couldn't get the bed off. We drag it in. wont turn over the battery is dead. I get it up on the lift, the thing is a pile of rust from one end to the other. The 4 nice tires on it are worth more than the truck! I get the tank dropped down a little ways. I unplug the wiring, I hooked up a jump pack so the truck had power. I have someone turn the key and see if there is power there, it has power. Boss says well that solves it, the pump is junk. I used the power probe, and fired the pump right up! Come to figure out the battery had been dead on them too, but they were just using crappy old jumper cables. They had allready done a bunch of other work, some exhaust, 3 shocks, all 4 new rear spring hangers, and shackles! They had also Thought the fuel pump problem at one point was the power distribution box right beside the batter. They went to the junk yard and got one of them and installed it. Below is a picture of how they installed it. I had allready spliced some of them together with but connectors when I took the pic.!
(http://i136.photobucket.com/albums/q165/BlazinK30/VTR%20pics/Wiringmess.jpg)
While installing the new battery several of the wire nuts fell off! They only had about an 1/8" of insulation stripped off the wires!
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so whats the problem??? lol When I worked at AutoZone we had people call in with cars I never heard of like “ford cavalier” many others but then they get upset with us when we cant tell them how much caterpillars where and that’s what they called them. Then we tell them ford didn’t make the cavalier they would argue so we would hang up little latter someone” same person” would call for a dodge neon and wanted caterpillars
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It irks me when you call Auto Zone and they can't handle finding an axle joint for a Chevy Dana 60 frontend. Even with the year, K30, the engine size etc. etc. which they shouldn't need. I have even given them the part number from a spicer box for the correct axle joint. The response is they need to know the year etc. Then in the end they still want to sell you an axle joint for a 10 bolt!
I know the computer there is set up that it needs engine size to go to the next screen. My problem is why the guy behind the counter isn't bright enough to just pick one of the choices when all the customer is looking for is a pair of wiper blades! Most of them act like it will be the wrong blade if they picked 350, and its a 454. If you say 305, or 350, they look at you like you have two heads. Then say those aren't on here, all we have for choices is 5.0, or 5.7!!!!!!!!!!!!! Makes me want to reach over the counter and slap the stupid out of them!
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See the thing is they should know a little about cars before they work there. Since i quit/fired lol I’ve had more than enough problems with them. now i just go up to the counter use their computer and tell them ok i need this part lol most of them that don’t know me look at me like I’m crazy. I even got smart with one kid because my buddy had put 3/4 ton axles under his k5 with the original k5 shaft, well the kid didn’t even try. I was out in the car trying to get some sleep before work, so i was a little grumpy. My bud comes out and tells me to go in and show this kid how to run the computer. So i walk in their thinking the kid just doesn’t know. He’s this muscle head leaning on the counter and probably thinking how much he is going to bench when he gets home. Well i tell him what we need he looks at me and says there’s no way to look it up. I tell him he could use the paper books but you have to blow the dust of them first or you take the u-joint for the 1/2 ton and then the u-joint from the 3/4 and open some boxes till you find which one it is. I know i told this before lol but it still gets me. He then said you know how long that will take. I said you aint got nothing better to do. But i had people get mad at me when they ask for a rebuild kit for a 350 i would ask what year they would say it doesn’t matter. It even matters for an oil filter which some don’t think it does. There were times when i would push a manager out of the way just because they would give up because the customer wasn’t the smartest and neither where they. I hardly deal with advanced cause im not familiar with their computers but just last week. We had lifetime ball joint went to the same store where we got them “cause there stores don’t communicate together like AutoZone” and the kid tells me their computers clean themselves out every two years so they can’t find my warranty unless I had a receipt they couldn’t help. Imho if you want real help go to Napa never had a problem, there prices are high but most times they know their books not some computer
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Those autozone guys are scary they know little about cars most of them not all I seen one did not know what a carb was lol..
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yea autozone for the win....haha they kill me. what irks me is you get up to the counter and they ask what you need. you know as well as me, your proably going to get the wrong part. so you tell them, i need a water pump for a 86 chevy 305.(my sonoma v8 swap) . there like ok, lets see here. what year, whats it in, is it carb or efi,. i tell them it doesnt matter what its in. o sir, it does matter. ok, its in my 94 gmc sonoma. is that reg or ext cab ? im like really ? haha well sir, that motor wasnt in a 94 sonoma. im not finiding any parts that i can reference. i say correct. hence me asking for a waterpump for a 86 chevy 305. then right when i thought stupid couldnt get stupider lol i am asked what model my truck was. the sl, sls, or sle . and if i knew the PAINT CODE!! ??? thats not an exaggeration . i wish it was. my two buddys and i stood there in awe . i was dumb founded. well..my moral of story is i 99pct of time use napa.
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Sometimes I go parts shopping just to feel smart. I was in Napa a while back looking for some collector gaskets for my headers and the guy working there was confused, like I was asking for parts for my time machine. I let him ask a few stupid questions and then I just went over to the shelf and found them myself. He was the same guy that asked me if it was for a 2wd or a 4wd when I bought my Warn lockout hubs.
Blazin, you should put a bullet in that thing and put it out of it's misery.
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I use auto zone for parts, they are the cheapest by far where I live. The only thing is I do my own research so I have specifics before I go.
They need year, make, etc. because that is the way their computer program works. They can not even start to look up parts unless they type that info in first.
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you can look the part up first but they requires someone to click one more mouse button lol.
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HAHA same deal for me..clueless clowns punchin buttons. I try to only use those chain stores for over the counter items. Napa is about the only place i go for small parts anymore.Thats caus the guys in our store are all gear heads and i trust them. thank God i have a driveline and gear store down the street for that stuff.
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I've had a lot of issues like that with parts stores with me doing my ls1 swap in my car. I'm always inthere getting parts for a number of diff cars/trucks to work on my 86 trans am lol. I can't wait to roll in there in it to get them to check a code lmao.
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I just got upset reading all that because I know its all true. The fact is they can hire clueless people who pour the NOS energy drink into their gas tanks thinking they will get more HP because all car owners have to go to a parts store. It is the mom and pop parts store where they hire people who know what they are doing and its the mom and pop stores where I prefer to shop.
(http://i27.photobucket.com/albums/c196/beastie_3/fuel-idea-fail.jpg)
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Yup I mainly go to my local federated autoparts in town since I know most of them there and most of them are into building pulling trucks or some sort of car nut.
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i know i seen that pic before but how much do you think it cost to fill up that tank with red bull lol
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I know thats how the system works, hence why I said the dub behind the counter should know it doesn't matter in some cases. I agree that Ranger needs a shot from my cannon. I test drove it today! ::) You can't turn the radio up loud enough to drown out the transmission!!!!!!!!!! 1st, 2nd, 3rd, 5th! Put it in 4th, and nobody is home! It got bad rust underneath, frame back where the rear bumper bolts on is swiss cheese! The cross member between the front rear spring shackles is gone! I get back to the shop and it won't turn over. Chased down some wires the clutch switch gave it up on the test drive!!!!!!!
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wow what a piece lol
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i went to a napa store to get ring bolts.i had a bolt with me . i tell the guy they're reverse thread he gets the nut display down,turns it around and tries to run it in a nut to see what thread it is. ive never been back there since
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4th is overrated anyway
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Wanna make their head explode? Call up and ask for parts for an 83 Vette. It'll usually take about 3 Min before they say Umm I'm sorry, I don't show anything for your car. ;D
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I mess with parts guys for my 55. I will go into Auto Zone and ask for parts for it. They look at me with this blank stare, then say our computers don't go back that far! Or I will ask for the engine year. Then they want to know what its in. Same with my Blazer. It has a TBI motor with a carbed intake. Thats sends them into a tail spin when ask for 1991 5.7 parts then I say the year of the Blazer is 1981!
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Though the Checker I used to work at ( Now Oreilly's) was stuffed with gearheads, except for our manager who was an old biker chick. We rarely screwed up a part.
None of us work at that store anymore and its gone way south.
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i went in looking for a gasket for carb, it came from a ford and the girl told me it wouldnt fit my truck cause it made for a ford, i ask her is it a four barrel gasket and she say yes for a ford i had to tell it it fits all four barrels not just fords while i was paying for it she help this guy out looking for a dome light for a 50's or 60's truck and the system couldnt find it and the girl helping him said we dont have one i took the guy over to where they have all the bulbs and showed him how to find one him self. told the girl she need to learn how to do her job and not depend on the computer to do it for her and go look for part on her own. i think they should make you take a test before working in a parts house to see if your know anything about cars. i hate going and have to tell them how to do there job.
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they have test just not on cars its about doing whats right. ex. would you smoke pot on your lunch break, would you smoke it after work and so on and so on
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that good and all but they should see if you know anything about cars. you are selling car parts to people. you should know something, or just have them deliver, clean, run a register and not tell people what they need or anything. that why people who dont know anything go there is to get help, if the person helping you dont know why are they there, go work fast food or wal mart. stay out of the automotive business.
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they see customer service as #1, they kind of care if you know anything just not a top priority
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Not long ago I was looking for a right front wheel cylinder for our 71' Maverick. Nobody had one and I remembered that a good parts store had just opened a new store one town away. I know blazin has used Sanels before. I have in the past and was bummed when they were bought out in our area. Any way...I call up the store that I have never been in expecting to get the same caliber of knowledge that I did in the past. Man was I wrong. I got a kid on the phone that never heard of a Maverick. After I had him believing that there was such a car he told me that it was not even listed in their computer. I had to talk him into looking in a book. Still no listing for any such car. Then he asked me if I was sure of the name of the car. I asked him to get somebody else to help me. After a while he comes back and tells me that he talked to someone and told me that cars don't have front wheel cylinders and maybe I should take it to a garage for help!
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lmao, so did you take it to a garage?
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sure i told this before but i had this one woman come in to autozone and had a leak in her brake line told her what she needed to do. She didn’t want to do that she insisted that she could mend it with a piece of rubber hose. took all i had to not to call her dumb right there told her i wouldn’t sell it to her she got pissed and said i will go somewhere else so i wished her luck in my own way. Then i called all the local parts stores and described what this woman looked like and what she wanted and what she wanted it for. kind of black flagged her lol
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lmao, so did you take it to a garage?
No way Irish! When I found out that we had wrong parts in that car since 1971 I didn't dare drive it out of our shop for another opinion.
I ended up having the parts to rebuild the cylinder so I just took the time to do that.
I never called them for anything again although I probably still have an account with them from years ago.
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Sanels in Plymouth, and NAPA in Bristol are the two main parts places we use at the shop. I don't deal with Sanels as much.
Must be a company wide policy. a bunch of times we have called up Sanels looking for parts for an older rig. Most times we get passed to Paul the manager, because the other dubs can't figure it out. He dubs around for a few minutes, and then tells us that rig is obsolete, we don't have that part, nobody carrys them any more! Then we call up NAPA and they can get it for us next day!
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they see customer service as #1, they kind of care if you know anything just not a top priority
Pretty sure customer service involves knowing how to do your job properly and going above and beyond.
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i usually go to NAPA, myself although at times i deal with federated or Quality care, i only go to Advance Auto for stupid stuff although most of the guys at Advance have been there for over 10 years and are car nuts themselves. i guess thats one good thing about living in a backwoods redneck town.
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Sanels in Plymouth, and NAPA in Bristol are the two main parts places we use at the shop. I don't deal with Sanels as much.
If you ever have to deal with the NAPA store in Plymouth mention to the owner, Russell Clark, that you know us at Suitor's Garage. He is a local here and travels to Plymouth everyday for his store.
This is what he cruises around in on weekends. Notice what it says on the bottom.
(http://www.suitorsgarage.com/jsuitor/napa02.jpg)
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The people who work at the local autozone here are the rejects from the mcdonalds across the road. I am suprised that they can find their way to work. I only do business with the last family owned parts store around here. They know there stuff and they will go that extra mile to please the customer.
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I have only been in the Plymouth NAPA once in my life! Thats was years ago.