Don't be shy!
The 4L80e is basically the electronic version of the THM400 with overdrive. It is a solid transmission. It has been used since 1991 until as latest as 2013. I don't know if any 2014 vehicles use it.
If you are not getting reverse then there is something wrong with the Low/Reverse Band. It is the only thing that applies, coupled with the Direct Clutch to provide you with Reverse. I am not not sure what would be wrong with Neutral?! How did you get it started if it won't go into Neutral?